👋 Hello! We're H13, a digital health & pharma consultancy.
We create high-performing, customer-focused digital products and experiences for patients, families & healthcare professionals.
Services tailored for healthcare & pharma.
Our experience in successfully launching digital products for patients, caregivers, and healthcare professionals on a global scale, makes us an ideal partner for your business.
Prototyping & User Research
Our Prototyping & User Research services are designed to help you create digital products that meet your customers' needs. We start by conducting user research to understand your customers' pain points, preferences, and behaviours. Based on this research, we develop prototypes that can be tested with your customers, ensuring that your digital products meet their needs.
Patient Experience Workshops
Build empathy in your pharma team by putting them into the shoes of a patient for a day. These engaging workshops are perfect for teams looking at developing new digital tools or services. In just one day we work through building a shared patient journey, through to sketching out ideas for products or services.
Digital Strategy & Planning
Our digital strategy services are tailored to meet the unique needs of pharma companies, from large multinationals to emerging startups.
We work with you to develop a comprehensive digital strategy that maximizes your existing digital channels, seamlessly integrates new channels, and creates a customer-focused digital experience.
App & Website Design & Development
We don't build apps or websites ourselves, but we work closely with your development team to maintain high quality standards and ensure that the user is always at the forefront of every decision.
Our expertise in UX design allows us to guide you through the development process, from initial wireframes to final product launch. And, importantly, we support you during the testing phase to ensure that your app or website performs as it should.
UX & CX Consultancy
Our experienced consultants have a proven track record of delivering successful digital products for a wide range of industries, including pharmaceuticals.
We help you to develop a comprehensive UX & CX strategy that is tailored to your business goals and your customers' needs.
Design Sprints & Innovation Workshops
Our Design Sprints & Innovation Workshops are designed to guide cross-functional teams through the design thinking process, from ideation to prototyping.
We deliver a comprehensive plan that is tailored to your business goals and your customers' needs.
Digital Service Design
Our Digital Service Design workflow is designed to help you create innovative digital solutions that make it easier for patients to access the care they need.
We take the work out of understanding your patient's needs and develop a comprehensive plan that is tailored to their unique requirements.
Got a project in mind? Let's work together.
Contact us today on 0208 050 5713 to learn more about how our services can help you meet the needs of your users and achieve your business goals.
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